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ISO 9000;
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ISO/TS 16949;
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ISO 14000;
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Técnicas de Negociação;
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FMEA, Failure Mode and Effect Analysis;
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PPAP, Production Part Approval Process;
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CEP, Controle Estatístico de Processo;
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MSA, Measurement Systems Analysis;
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APQP, Advance Product Quality Planning.